1. Introduction

Infinite Motivation LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when visiting our website, booking a consultation, or communicating with us through any platform.

By using our website or submitting your information, you agree to this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide through our website, booking forms, and communication channels. This includes:

• Name

• Email address

• Phone number

• Health information, goals, and fitness history

• Payment details (processed securely via Stripe)

• Photos and videos (for progress tracking or marketing with consent)

3. How We Use Your Information

We use your information to:

• Schedule and manage consultations, training sessions, and communications

• Provide personalized fitness, nutrition, and coaching services

• Send reminders, updates, and relevant messages about your program

• Process payments securely

• Improve our services and customer experience

• Comply with legal and safety obligations

We will never sell or rent your information to third parties.

4. Text Messaging (SMS) and Communication Consent

When you submit your phone number through our website or booking form, you consent to receive text messages, calls, or emails from Infinite Motivation LLC related to your consultation, training sessions, or follow-ups.

• Message and data rates may apply.

• You can opt out anytime by replying STOP to text messages or contacting us at team@infinite-motivation.com.

• Consent is not required to book or purchase services.

• We do not send promotional or marketing texts without prior consent.

• Our SMS system is managed using Twilio and Zapier, which securely store and deliver communications.

5. How We Share Your Information

We only share necessary information with trusted third-party platforms that help us deliver our services:

• Trainerize – for training programs, communication, and progress tracking

• Stripe – for secure payment processing

• Google – for booking forms, analytics, and business operations

• Zapier – for secure automation and message delivery

These providers are bound by their own privacy and data protection policies and may only use your data to perform specific services on our behalf.

We do not share, sell, or trade your personal information with outside parties for marketing purposes.

6. Data Retention

We retain client information permanently for recordkeeping, business analytics, and service improvement, unless you request that your data be deleted. You may contact us at any time to request deletion or review of your personal information.

7. Security

We use SSL encryption, secure data storage, and trusted third-party systems (Trainerize, Stripe, Twilio, and Google) to protect your personal information.

While no system is 100% secure, we take all reasonable steps to prevent unauthorized access, misuse, or disclosure.

8. Your Rights

You have the right to:

• Access and review the personal information we hold about you

• Request corrections or deletion of your information

• Withdraw consent for communications at any time

To exercise these rights, contact us at team@infinite-motivation.com.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, contact us at:

Infinite Motivation LLC

10222 Pecan Park Blvd #12

Austin, TX 78729

team@infinite-motivation.com